Vice President, Commercial - DHL EXPRESS (HONG KONG) LIMITED - Ngau Tau Kok

Job Highlights
Formulate integrated sales & marketing strategies
Lead the development of the country’s growth plans
Lead & develop a team of senior managers
Job Description

Working Location: Ngau Tau Kok

Being the lead of the Commercial Division of DHL Express Hong Kong & Macau, two of the key areas in Asia Pacific (excl China) (‘APEC’), Vice President Commercial is responsible for leading and managing the Commercial Group covering different sales channels. Reporting to Senior Vice President & Managing Director Hong Kong & Macau, and being a member of the local senior management team, the role is responsible for the development and execution of country and global/regional sales & marketing strategies, driving the acquisition and retention of customers across all of DHL’s sales channels to achieve year-on-year revenue growth for the business. In addition, as a division head, s/he will motivate and permeate the culture necessary for DHL to be the Employer of Choice.


Formulate integrated sales and marketing strategies to meet business goals
Lead the development of the country’s growth plans to maximize both new customer acquisition, and the retention of existing customers to achieve the country’s sales target
Lead, guide, evaluate and develop a team of senior managers to ensure that country can achieve its business objectives and comply with all relevant regulations and laws
Shape the sales channels to identify and capture sales opportunities required to achieve market share growth
Lead the Sales Planning & Development, Marketing and Pricing teams to provide the harmonized experience expected by our customers
Provide effective consultancy and coaching to the sales force to analyze, plan, and implement necessary sales plans and resources to achieve revenue requirements
Develop partnerships with internal and external stakeholders to drive business development and enhancement in customer touch points and ensure DHL provides market-leading services
Represent DHL Express Hong Kong & Macau in promoting DHL being the Provider of Choice for customers
Maintain senior level relationships with industry groups and associations and strategic accounts
Where necessary, undertake responsibility to support the sales force to resolve customer issues


Bachelor degree in Business Administration, MBA will be an advantage
At least 15 years’ relevant working experience with 5 years in senior managerial role, preferably in airline, logistics or transportation industry or multinational companies
A seasoned professional with strong customer and business orientation with good business acumen
Strong leadership competency with Respect and Results focused attributes, and with proven experience in employee engagement of all levels
Capable to shape direction and navigate the team to achieve functional and company goals, and be able to take a holistic view and manage stakeholders within or outside the network for the better interests of the Company
A proven change agent, with sound experience in initiating and implementing changes to drive for high performance and continuous improvement
Excellent communication & presentation skills with high capability to communicate with top management at both country, regional & global level
Well-versed in written & spoken English and Chinese (Cantonese and Mandarin)

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Additional Information
Career Level
Years of Experience
15 years
Job Type
Full Time, Permanent
Company Website
Job Functions
Transportation & Logistics, Supply Chain, Sales, CS & Business Devpt, Others, Management, Top Executives (CEO, CFO, CTO, GM, MD etc.)
Company Overview

DHL – The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 61 billion euros in 2018.

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