Assistant Customer Service Supervisor (Administration and Support), Efficiency Office (Ref: 44010)

Department: Efficiency Office

Publish Date: 2021-02-26 00:00:00

Job Title: Assistant Customer Service Supervisor (Administration and Support)

Salary (Monthly): $18450

Salary (Hourly): $N/A

Salary (Daily): $N/A

Entry Requirements:

Candidate should -

(a) have attained Level 2 or equivalent or above in five subjects including Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 1), or equivalent; or Level 2 / Grade E or above in five subjects including Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and
(b) have 2 years of full-time working experience in human resources management; and
© be familiar with PC applications (including MS Word, Excel, Chinese and English typing skill, etc.) and have Chinese word processing speed of 10 words per minute; and
(d) have good communication skill.
Applicants are required to take typing and trade test.

Duties:

To provide human resources support services for 1823 offices, such as calculating monthly payrolls and gratuity for staff, handling MPF contributions, managing staff attendance records and assisting in contract renewal, etc.; and to assist in supervising office junior. The job holder may be required to work in irregular hours and in the event of inclement weather such as during typhoon and black rainstorm. The successful candidate is required to assume duty at short notice and is subject to deployment to the 1823 offices in Yau Ma Tei or Kwai Chung.

Terms of Appointment:

Successful candidate will be appointed on non-civil service contract terms for a period of one year.

General Notes:

(a) Candidate must be permanent resident of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.

(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
© Non-civil service vacancies are not posts on the civil service establishment. Candidate appointed is not on civil service terms of appointment and conditions of service. Candidate appointed is not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(d) The pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(e) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview.
(f) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting criteria.
(g) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the enquiry address below.
(h) If candidates fail to provide all information requested in the recruitment advertisement, their applications will not be considered.
(i) As invitations or notifications may be sent to applicants by e-mails, applicants should provide an accurate e-mail address in their application forms. Applicants are responsible for checking their e-mails to ensure that invitation or notification will be duly received.

How to apply:

Application Forms [G.F. 340 (Rev. 3/2013)] are obtainable from any Home Affairs Enquiry Centres of District Offices, Home Affairs Department or any Job Centres of the Employment Services Division, Labour Department. The said form can also be downloaded from the Civil Service Bureau’s web site (http://www.csb.gov.hk). Completed application forms should reach the following enquiry address by post or by hand on or before 11 March 2021 at 5:00 p.m. (Hong Kong Time)(The postmark date on the envelope will be regarded as the date of application.). Please specify the title of the post applying for on the envelope. Applicants should ensure that the correct address is clearly printed or written on the envelope and sufficient postage is paid. Underpaid mail items will be returned or disposed of by the Hongkong Post. Applicants are encouraged to provide their email addresses on the application forms. Applications which are incomplete or late and applications submitted by fax or e-mail will not be considered. Candidates who are selected for interview will normally receive an invitation by email in about two to three weeks from the closing date for application. Those who are not invited for interview may assume that their applications are unsuccessful. For enquiries, please call the telephone number indicated.

Enquiry Address:

Administration & Support Section, 1823, Efficiency Office, 10/F, Tower One, Ever Gain Plaza, 88 Container Port Road, Kwai Chung.

Enquiry Telephone: 2928 6997

Application Start Date: 2021-02-26 00:00:00

Application End Date: 2021-03-11 17:00:00