KEC/H022/21 IT Assistant, Hong Kong Hospital Authority

Company/Organisation: Hong Kong Hospital Authority

Post Date: 25/2/2021

Job Title: IT Assistant

Staff Group: Clerical, Secretarial and Supporting

Reference Number: KEC/H022/21

Job Type: Contract Full-time

Location: Kowloon East Cluster-Tseung Kwan O Hospital

Description: Office: Information Technology Department, Haven of Hope Hospital Pay: HK$16,787 to HK24,518 per month (including Monthly Allowance) [HGPS point 3 to 9] (See Remarks 2) Key Responsibilities: 1. Install and configure computer hardware and software. 2. Troubleshoot computer hardware and software problem. 3. Provide training and helpdesk services to end users. 4. Provide after office hours system support. 5. Any other duties as assigned by supervisors. Entry Requirements: 1. (a) Passes in 5 Subjects including English Language (Syllabus B) & Mathematics in the Hong Kong Certificate of Education Examination, or equivalent. OR (b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below: - Level 2 in English Language and Mathematics; and - Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category/ Grade E in Other Language subjects; or equivalent. 2. Completed a recognized diploma or higher course in IT of at least 2 years in duration. Preferred Attributes: 1. At least 1 year of solid working experience in IT operations. 2. Experience in handling computer installation and assembling. 3. Knowledge in LAN and Microsoft Windows System. 4. Good PC skill in MS office, Chinese word processing, PowerPoint, Excel & Access. 5. Able to read and write Chinese and English, and speak fluent Cantonese. 6. Work independently and possess a positive customer service attitude.