Technical Support Services Officer I (EDB/MTCGPS/035/21), Education Bureau (Ref: 43950)

Department: Education Bureau

Publish Date: 2021-02-19 06:00:00

Job Title: Technical Support Services Officer I (EDB/MTCGPS/035/21)

Salary (Monthly): $18526

Salary (Hourly): $N/A

Salary (Daily): $N/A

Entry Requirements:

(a) Completed Secondary 7 or completed Secondary 6 under the new academic structure or above, or equivalent;

(b) Holder of Microsoft Certified Professional (MCP) certification preferred;
© Familiar with common administration tasks for Windows server 2003/ 2008/ 2012/ 2016 or above;
(d) Knowledge of network management, including: (i) network protocol (TCP/IP, Web service, etc); (ii) network equipment (firewalls, routers and switches, etc);
(e) Relevant working experience preferred;
(f) Good command of written Chinese and English, and fluent in Cantonese and English; and
(g) May be required to take trade test and/or written test.

Duties:

(a) To support the use of computer hardware, software and network equipment including: (i) installation and configuration; (ii) user support and troubleshooting; (iii) system update and maintenance; (iv) stock keeping and procurement;

(b) To support online learning platforms;
© To support Web-based School Administrative and Management System (WebSAMS) and school intranet;
(d) To design, develop and update school webpages;
(e) To assist in promoting Information Technology education and operating audio-visual equipment;
(f) Work on shift or overtime may be required; and
(g) Any other duties assigned by the school.

Terms of Appointment:

Successful candidates will be employed on non-civil service contract up to 31 August 2021.

General Notes:

(a) Please mark clearly the EDB Job Code and specific contract post applied for, e.g. Technical Support Services Officer I (EDB/MTCGPS/035/21). (b) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise. © As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race. (d) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service. (e) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made. (f) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview. (g) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting criteria. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau’s website at http://www.csb.gov.hk under “Administration of the Civil Service – Appointments”. (h) Holders of academic qualifications other than those obtained from Hong Kong institutions/ Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the enquiry address below.

How to apply:

Application Forms [G.F. 340 (Rev. 3/2013)] are obtainable from any Home Affairs Enquiry Centre of District Offices, Home Affairs Department or any Job Centres of the Employment Services Division, Labour Department. The said form can also be downloaded from the Civil Service Bureau’s website (http://www.csb.gov.hk). Application should reach the following enquiry address (Ma Tau Chung Government Primary School, 1 Fuk Cheung Street, Tokwawan, Kowloon) on or before the closing date for application. To avoid delayed or unsuccessful delivery of applications by post, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting. Mail items bearing insufficient postage will not be delivered to this Bureau and will be returned to the sender or disposed of by the Hongkong Post, where appropriate. Applicants will bear any consequences arising from paying insufficient postage. Candidates who are selected for interview will normally receive an invitation in about six to eight weeks from the closing date for application. Those who are not invited for interview may assume that their applications are unsuccessful. For enquiries, please call the telephone number indicated.

Enquiry Address:

Ma Tau Chung Government Primary School, 1 Fuk Cheung Street, Tokwawan, Kowloon

Enquiry Telephone: 2711 5548

Application Start Date: 2021-02-19 06:00:00

Application End Date: 2021-02-26 18:00:00