HKEC201241 Registered Nurse (General) (Day time shifts at Patient Support Call Centre allocated at HKEC), Hong Kong Hospital Authority

Company/Organisation: Hong Kong Hospital Authority

Post Date: 31/12/2020

Job Title: Registered Nurse (General) (Day time shifts at Patient Support Call Centre allocated at HKEC)

Staff Group: Nursing

Reference Number: HKEC201241

Job Type: Full Time

Location: Hong Kong East Cluster

Description: Office Patient Support Call Centre (PSCC) Pay HK$34,260 – HK$55,133 (HGPS Point 15 – 25) per month including Monthly Allowance (See Remarks item 1) Key Responsibilities 1. Practise telephone nursing in the community settings. 2. As a nurse practitioner, healthcare coordinator, health educator, change agent, counselor, client-advocate. Entry Requirements 1 A Certificate of Registration (Part I) and a valid Practising Certificate issued by the Nursing Council of Hong Kong. 2 Fluent Cantonese. Preferred Attributes / Exposure 1. Working experience in telephone nursing service. 2. Able to communicate in English. 3. Communication skills – both English and Cantonese. 4. Good Listening skills. 5. Empathy. 6. Commitment to patient care. 7. Interpersonal skills. 8. Precision and Carefulness. 9. Problem-solving. 10. Teamwork. 11. Typing and computer skills. 12. Willing to learn and accept new challenges. Remarks For Serving HA Staff: 1. The offer of salary and allowance (Cash allowance, Fixed-flexi allowance or Monthly allowance) for serving employees upon changes in appointment will be determined based on the remuneration package/employment terms of the staff concerned and prevailing policies. For External Applicants : 2. Appointment will be on contract full-time terms for an initial period of 6 years. Up to 15% of total basic salary as end-of-contract gratuity (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) may be offered at the end of each 3 years subject to satisfactory performance. 3. Retiring / retired HA staff who wish to continue working for HA after their normal retirement may also apply. If selected, the terms and conditions of employment will be offered in accordance with prevailing policies of the Retired and Rehire Mechanism of HA. For All Applicants: 4. Required to work shifts or perform on-call duties. 5. Required to wear uniform. 6. Free uniform and laundry provided. 7. Free overnight accommodation provided for shift duties. 8. May be required to work in another work location to meet service needs of the HA. 9. The renewal / extension of appointment will be subject to service needs, availability of funding and job performance. 10. Please submit application on-line on or before 13 January 2021 . For enquiries, please telephone 2595 6516.