Resort Call Center Representative - Part Time (Ref: 789326BR) - Hong Kong Disneyland - Lantau Island

Job Highlights
酒店營運款待專員需要在度假區內的酒店讓賓客能享受到最優質的服務
須於度假區內不同地點工作,其中包括戶外工作地點
早更(08:00至18:00) 或晚更(13:00至23:00)
Job Description
工作概要:

一般工作時間:早更(08:00至18:00) 或晚更(13:00至23:00)

職責:

酒店營運款待專員需要在度假區內的酒店讓賓客能享受到最優質的服務。申請人將會根據其意向及營運需要分配於以下其中一個崗位工作。

餐飲服務

於餐廳招待賓客並推介菜式, 處理賓客訂單以便迅速準備菜餚, 擺放食品, 餐具, 桌椅, 安排場地佈置, 確保賓客滿意食物, 服務, 操作收銀機及處理付款

前堂服務

負責款待賓客、於度假區酒店協助辦理入住及退房手續,並提供度假區內相關服務及活動資訊。

行李服務

負責於度假區內兩間酒店迎接賓客,協助他們乘坐各種交通車輛,並為賓客運送行李來往客房,讓他們賓至如歸。

康樂服務

職責是協助康樂設施的營運及提供優質的賓客服務,為賓客創造奇妙回憶,讓他們有賓至如歸的感覺。

度假區熱線中心

處理實客電話查詢,為賓客提供一站式電話服務,以及操作熱線中心系統。

基本條件:

須於度假區內不同地點工作,其中包括戶外工作地點

其他資訊:

工作時間:我們的主題樂園及度假區酒店全年365天運作,因此本職位需要按照由公司編訂的更表輪班。

遞交申請:點撃下方的「申請工作」連結,有關職位申請表格將於新的視窗開啓。在填寫表格時,請以英文填寫,並於完成每一頁後按頁底的「下一頁」按鈕,以繼續填寫表格內的所有頁面。填妥後,記緊按表格最後一頁的「申請」按鈕,以遞交申請。

Additional Information
Career Level
Entry Level
Job Type
Part Time
Company Website
http://hkdl.disneycareers.com
Job Functions
Sales, CS & Business Devpt, Customer Service - Supervisor / Officer, Hospitality / F & B, Food & Beverage, Hospitality / Hotel Services
Company Overview

Career with a Difference

Hong Kong Disneyland delivers world-class services and unleashes magical experiences for our Guests. To create the Disney magic, we invite talented and energized professionals to join our team and work in a dynamic business environment. Empowered by the comprehensive training and excellent development opportunities, we strive to offer the best workplace where imagination, creativity and excitement thrive.

Join us and let your story begin now!

Hong Kong Disneyland is an Equal Opportunity Employer. All applications received will be treated in strict confidential and be used exclusively for employment purpose only. If you are not contacted within four weeks of submitting your resume, your application will be retained up to 2 years and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us. It may be necessary from time to time for certain information about you to be disclosed to our other offices, or to agents or third parties, for purposes relating directly or indirectly to your application for employment with us. Such data may, if required, be sent to parties outside Hong Kong.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in sending email to hkdlhr@disney.com

Application link: https://hk.jobsdb.com/hk/en/Webflow/PopUpJobApplicationExternalLink?jobAdId=100003008481165&regCountry=hk&url=https%3A%2F%2Fhk.disneycareers.com%2F%E5%B7%A5%E4%BD%9C%2F-%2F-%2F391%2F7465551936%3Fcid%3D17722