Operations Manager (Facilities Management) (Ref: OM-FM) - Synergis Management Services Limited - Hong Kong

Job Highlights
Degree holder in related disciplines
Professional member: MHKIS/ MHKIE/MHKIH/CFM
At least 12 years’ relevant experiences
Job Description


Responsible for operational and technical activities for multi-discipline Facilities Management activities in an iconic building
Lead the on-site team of direct and contracted out staff members
Act as a single point of contact with client’s on-site representative
Review and establish operation policies and procedures according to company policies and employer’s instruction
Oversee R & M works to ensure providing uninterrupted services to the client
Supervise and monitor services provided by sub-contractors, conduct regular review meeting with sub-contractors to enhance the quality and service level
Prepare and monitor the annual operation budget to ensure that expenses are spent on time and maintained within budget
Coach staff on customer focus and self-initiative mindset
Closely communicate with clients and Facilities Management team members and maintain positive interactions between colleagues internally as well as external customers
Ensure SLA & KPI are delivered as stipulated in service contracts


Degree in Facilities Management / Building Surveying / Building Studies / Building Services Engineering/ Housing management or other related disciplines
Holder of relevant professional qualifications, such as MHKIS/ MHKIE/ PFM/ MRICS/ MHKIH/ CFM
Minimum 12 years solid experience in Property / Facilities Management, 5 years should be at managerial level
Proficiency in MS Office is essential
Strong communication skill with customer service focused mindset
Cheerful character with proactive and can-do mindset
Strong communication and interpersonal skills with good leadership
Good language skill with fluency in both written and spoken English and Chinese

Candidates with more experience will be considered for the position of Senior Operations Manager.

For interested applicants, please send your resume with availability, present and expected salary by clicking “APPLY NOW” button below.

(Personal data collected will be used for recruitment purpose only)

Additional Information
Career Level
Years of Experience
12 years
Job Type
Full Time, Permanent
Company Website
Job Functions
Engineering, Engineering Project Management, Property / Real Estate, Property Management
Company Overview
Synergis Holdings Limited (Stock code: 2340)(Synergis) is at the forefront of asset management services in Hong Kong. Our services span every stage of the property development process, from pre-management and consultancy, through pre-sale promotion and leasing, to management and maintenance of a competed building and facility. We provide our clients a total solution.
Founded in 1978, Synergis was the first company of its kind listed on the Hong Kong Stock Exchange in 2003. We today employ over 5,000 staff and manages about 90,000 residential units and 10 million square metres of residential, commercial and industrial facilities from both the public and private sectors. Our customers include private residential owners and owners corporations, government organizations, educational institutions, landlords, developers and investors.
We are looking for an energetic professional with firm commitment to excellence to fill the post of:

Application link: https://hk.jobsdb.com/hk/en/job/100003008484164/apply-preview?fr=SRP%20Job%20Listing&jobId=100003008484164&searchPath=%2Fhk%2Fjobs%2Fengineering%2F5&sectionRank=129&token=0~93b7a55a-6e95-455a-b57b-42f812e378cb&trackData={"ApplySource"%3A7}