IT Training Manager
Learning and Development
IT Training and Comms Manager
About JLL –
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!
About the role:
As part of a global team of IT specialists, you will help JLL employees improve their productivity by demonstrating the benefits of our applications and platforms. Based in Asia Pacific, you will partner with trainers and comms specialists in EMEA and Americas to coordinate and deliver a global training programme as well as working closely with local CIOs and IT teams.
What this job involves:
A core part of your role will be delivering virtual or classroom training on our enterprise platforms such as Office 365, video conferencing tools and desktop applications. You will use your IT and strong interpersonal skills to drive adoption and create excitement around new technologies and features. You will be pivotal to improving employees’ confidence, empowering them to use technology effectively in their roles with your simple yet dynamic training techniques.
You will also be responsible for liaising with Asia-Pacific-based IT leads to project manage the translation, sign-off and execution of our technology communications in partnership with the communication and training colleagues on your team.
Sound like you? To apply you will have:
Approximately four years’ experience in a similar role that included live training whether online or in a classroom setting
A bachelor’s degree or equivalent
To speak at least one other of the following languages (in addition to English) to a standard suitable for delivering live training – Chinese (Cantonese/Mandarin), Japanese or Thai
The ability to quickly learn, adapt and grasp new technologies
A strong skillset for explaining and teaching technology in simple terms to less technical colleagues
Proven experience in demoing and promoting the benefits and features of applications
Excellent interpersonal and communication skills
Previous experience of Office 365 apps such as SharePoint, OneDrive, MS Teams, Outlook, Word, PowerPoint and Excel an advantage though not essential
What you can expect from us
We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.
With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.
Years of Experience
Full Time, Permanent
Information Technology (IT), Application Specialist - Software, Support, Technical / Functional Consulting
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion, operations in over 80 countries and a global workforce of over 91,000 as of December 31, 2020. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
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