IT Support Specialist - Financial Services (40K - 50K) - Randstad Hong Kong Limited - Hong Kong

Job Highlights
Permanent Headcount
Multinational Environment
2-3 Months Bonus, Medical, 15 Days AL
Job Description

about the company.

Randstad is working with a well-established FS Institution in Hong Kong who are currently looking for an experienced IT Support Specialist and the right candidate will be responsible to support their APAC offices. Good thing is FS/Banking background is NOT a must for this position.

about the job.

Work closely with IT Manager and participate in providing established guidance, recommendations, and solutions in the use or selection of various hardware and software products to be in accordance with company IT policy
Involve in managing & supporting Microsoft O365, Exchange Server, Active Directory, etc.
Setup and troubleshoot various technical equipment such as servers, laptops, video application support, conferencing systems, IP phone, and mobile devices, etc.
Manage and assign tasks to 3rd party vendors and ensure timely responses on technical issues
Prepare and provide user training on the use of approved applications
Update weekly statistics and status reports

skills & experiences required.

Associate Degree or above in Computer Science or related discipline is preferred
4+ years of relevant experience in L1/L2 technical support
Familiarity with distributed computing environment concepts; local and network-based user and group accounts and permissions; and experience in Microsoft Active Directory
Experience in supporting Microsoft Office O365 for the Enterprise such as Outlook/OneDrive/Teams/SharePoint, etc. is preferred
Experience in mobile devices and Cisco network devices and systems
Good problem solving and analytical skills
Fluent in spoken English and Cantonese
Candidates who with less year of experience but able to speak Fluent English will also be considered

about the benefits.

15 Days Annual Leave
Performance Bonus (Average 2-3 Months Salary)
Medical Insurance
5 Days Work

If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu at

Additional Information
Career Level
Years of Experience
Job Type
Full Time, Permanent
Company Website

Job Functions
Information Technology (IT), Support, Network & System
Company Overview
Randstad is a global leader in the HR services industry, with Asia-Pacific operations in Singapore, Malaysia, Hong Kong, China, Australia and New Zealand. Our Hong Kong operations has been supporting people and organisations in realising their true potential, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, business support, construction & property, engineering, human resources, technologies, sales, marketing & communications and supply chain & procurement.

Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work. We express this with a new brand promise: Human Forward.

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