Guest Services Agent - Tai Hung Fai Hospitality Management Limited - Hong Kong

Job Highlights
Provide effective courteous services
Perform check-in and check-out procedures
1-year Front Office/Customer services
Job Description
Responsibilities:
Provide effective courteous services at the Front Office and resolve any guest dissatisfaction in a professional attitude;
Perform check-in and check-out procedures for hotel guests;
Greet and welcome guests, and respond guests’ enquiries promptly, efficiently, and courteously in a professional manner at all time;
Other ad-hoc assignment
Requirements:
1-year Front Office/Customer services working experience preferred
Certificate or above in Hospitality Management or related disciplines
Proficiency in PC skills
Service-oriented, self-motivated, independent, strong interpersonal and communications skills
Good command of spoken Cantonese, English and Putonghua
Shift duty is required
Work Location : Prince Edward
A competitive remuneration and benefit package will be offered to the right candidate. Interested parties, please send you resume,expected salary and contact details to Human Resources Department via email by clicking “Apply Now”.
Personal data collected will be treated strictly confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.
Additional Information
Career Level
Entry Level
Qualification
School Certificate
Years of Experience
1 year
Job Type
Full Time, Permanent
Job Functions
Sales, CS & Business Devpt, Customer Service - Supervisor / Officer, Hospitality / F & B, Hospitality / Hotel Services, Others
Company Overview

To cope with the expansion of our hotel and serviced apartments projects, Tai Hung Fai Hospitality Management Ltd. is looking for talented ambitious professionals to join our team.

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