E-commerce Coordinator / Officer - Catalo Natural Health Foods Limited - Lai Chi Kok

Job Highlights
Optimize,monitor & support the E-commerce platform
Online ordering enquires & after-sales support
Experience in HKTVmall is a Plus
Job Description


Define online communication strategy to drive traffic on different e-commerce platforms
Evaluate customer research, market conditions, and competitor data
Identify trends and insights, and optimize spend and performance based on the insights
Optimize, monitor and support the e-commerce performance
Work in close cooperation with the graphic design team ensuring that their work and production maintain a relevant relationship with the brand guidelines.
Work closely with internal departments such as warehouse to manage stock level, online customer orders and delivery arrangement for multiple online sales channel
Assist in operating the digital front-end platform (Including online store, brand website CMS and other sales channels)
Follow up customers’ online ordering enquires and after-sales support services
Handle local and overseas shipping documents, making sure all orders are fulfilled quickly
Create sales reports on multiple sales channels
Operate company’s ERP system for all e-commerce sales related activities
Measure and report performance of all digital marketing campaigns


1 - 2 years experience working in online business or e-commerce operation would be an advantage
Good communication skills and provide good customer services
Good written English and Chinese
Good team player with a can-do attitude
Strong interpersonal skills and detail oriented
Driven, motivated, self-propelled and appreciates working in a fast-paced, ever-changing environment
Strong ability to organize and prioritize
Candidate with less experience will be considered as Coordinator

We offer an attractive remuneration package, benefits and career advancement opportunities. Interested parties please send your full resume with expected salary and availability by mail or by clicking “Apply Now” button

Human Resources Department

5/F, Suite C-D, D2 Place TWO, 15 Cheung Shun St., Kowloon, Hong Kong.

Applicants not hearing from us within 8 weeks may consider their applicants unsuccessful. All personal data of unsuccessful applicants will be destroyed upon completion of the selection process.

(Personal data collected will be treated as strictly confidential and used only for recruitment purpose.)

For more information, please visit our website at catalo.com

Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
1 year
Job Type
Full Time, Permanent
Company Website
Job Functions
E-commerce, Business Development, Product Management / Business Analyst
Company Overview

CATALO began with one man’s fruitless search for pure, potent, and above all, quality natural health supplements for his family. Today, CATALO offers a wide range of products made with a focus on natural ingredients to every member of your family so that they can enjoy the CAre, viTAlity and LOngevity they deserve. We have been the Number 1 brand in the Maternal, Baby and Children health supplement category for 3 consecutive years in Hong Kong, and our products are also well loved by consumers in the United States, Singapore, China and around the world.

At CATALO, our employees are our most important asset, and we strive to help all employees grow and reach out into their full potential with our support. As a company constantly evolving with new product developments, we offer a rewarding career at the cutting edge of this industry. Explore current openings at CATALO here and discover how your skills and interests can develop within that CATALO family.

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