Customer Services Officer (Under Operations Team), 1-year renewable contract - China Minsheng Banking Corporation Limited - Central

Job Highlights
Handle and follow up client’s enquires
Provide basic technical support to customers
Prepare and organize audit confirmation to auditor
Job Description


Handle and follow up client’s enquire, services request in a timely and professional manner
Provide basic technical support to customers on the function of the mobile banking app/ e-banking
Prepare and organize audit confirmation to auditors
Provide administrate support if needed
Perform callback confirmation for payment instruction received by facsimile
Other ad hoc projects as assigned


Degree holder or related disciplines
At least 2 years banking experience is preferred
Knowledge on bank operations area(i.e. Remittance/deposit) is an advantage.
Customer focused with good communication and interpersonal skills
Good PC knowledge including MS Word Excel and Chinese word processing
Fluent in English and Putonghua
Candidates with more experience will be considered as Officer

Apply Method

Interested parties, please send full resume (both in English and Chinese) with current and expected salary and the date of availability via “Apply Now”. Please quote your name and the job position in your application.

Information provided will be treated in strict confidence and only be used for recruitment purpose.

Welcome to learn more about China Minsheng Bank at

Additional Information
Career Level
Entry Level
Years of Experience
3 years
Job Type
Full Time, Permanent
Job Functions
Banking / Finance, Corporate Banking, Order Processing & Operation / Settlement
Company Overview

On 30 March 2012, China Minsheng Bank Corp., Ltd. (“CMBC”) successfully opened its first overseas branch in Hong Kong, marking a significant milestone of its international development.

Hong Kong Branch has made great achievements since its opening, capitalizing on innovative products and distinctive positioning. As of 31 December 2014, the Branch had over 2200 customers. The deposit balance amounted to HKD$74,695 million and the outstanding loans amounted to HKD$50,451 million.

To cope with a rapid expansion in CMBC Hong Kong Branch, we are now inviting high caliber candidates to apply for the following position:

Application link: Search and apply jobs in Hong Kong | jobsDB Hong Kong