Customer Service Engineer - Macro Systems Ltd - Kwun Tong

Job Highlights
Customer Service Engineer / IT helpdesk Support
5 Day Work/ Flexible Work Hour/ Performance Bonus
Career Advancement Opportunities
Job Description


Trouble-shooting and technical investigation on issues reported;
Provide customer service and technical support via telephone and email;
Assist project manager to prepare the contents for documentation;
Timely report and update the job status to the Team Manager


Diploma holder or above in Computer Science or IT related disciplines
Minimum one year IT related experience
Relevant working exp. in IT/customer support will be an advantage
Knowledge in Web server and HCL Domino will be an advantage
Good command of both English and Chinese, Cantonese speaking is required

What we offer:

Permanent Contract
Flexible Work Hour
Attractive Remuneration Package
Career Advancement Opportunities
Education Allowance
Performance Bonus
Medical and Dental Coverage
Compensation Leave
Paternity Leave
Birthday Leave
Transportation subsidy

Interested parties please send your application and resume, stating Current/Expected salary & Availability by click to APPLY NOW. We offer competitive remuneration package with excellent career prospect to the successful candidate. We regret that only short-listed candidates will be notified. Information collected will be used for recruitment purpose only.

Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
1 year
Job Type
Full Time, Permanent
Company Website
Job Functions
Information Technology (IT), Support, Network & System, Technical / Functional Consulting
Company Overview

Macro Systems Limited, founded in 1997, is a reputable company headquartered in HK provides digital solutions, consulting and managed service to enterprise worldwide.

As a member company of CITD group (SEHK: 8178), we successfully leverage our Solution Demo Centre & Data Centre to serve clients with the comprehensive solutions, from infrastructure, cybersecurity, IoT to AI sectors.

Aligned with our business expansion, we cordially invite the high caliber individuals and join together with our company to achieve remarkable success in future.

Please visit for more details of the Company.

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