Customer Service Assistant (Japanese Speaking) - Grandtag Financial Consultancy & Insurance Brokers Ltd - Sai Ying Pun

Job Highlights
Provide excellent services to Japanese clients
Maintain good relationships with business channel
5-day work with group medical benefiits
Job Description
Provide excellent services to Japanese clients and business partners; (station in Hong Kong)
Assist to build and maintain strong relationships with business channels, partners, investors, and other related parties;
Administrative support for new business and after-sales document processing;
Data maintenance of Grandtag clients automation system;
Undertake other duties as from time to time necessary to assist in the successful operation of the company.

Higher Diploma or above with 0-2 years of work experience
Excellent (N2 Level or above) spoken and written Japanese is required
Familiar with financial / insurance industry is an advantage
Eager to learn, self-motivated with strong initiative
Detail-minded, mature and with a passion to serve
Being able to work independently
Good command in Mandarin and English
Good PC skills and MS Office applications including Word, Excel and PowerPoint
Fresh graduates or IANG visa holders are welcome
Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
Job Type
Full Time, Permanent
Job Functions
Banking / Finance, Financial Services, Insurance, Insurance Agent / Broker, Order Processing & Operation / Settlement
Company Overview

Grandtag was established in 1999 and we have always had a “Passion in everything we do”. Now, “Passion to Go Beyond” is taking Grandtag beyond insurance into collaborations with best-in-class specialists to provide a comprehensive suite of solutions on a single platform.

Built around the evolving needs of high net worth individuals and their families, we add value through a holistic approach that delivers privileged services across three focus areas: Wealth, Health and Legacy Planning. To achieve this, we collaborate with bankers and wealth advisors to create a new dimension in the market. By facilitating access to best-in-class specialists and efficient and appropriate solutions, we provide high net worth families with a high level of security, comfort and peace of mind.

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