CRM Officer - Yata Limited - Shatin Area

Job Highlights
Maintain daily operation on CRM app
Salesforce System and Tableau is preferable
Sensitive to figures & logical
Job Description


Maintain daily operation on CRM app
Execute CRM marketing strategies in line with brands direction
Develop data-driven, segment-focused campaigns and marketing automation journeys to build customer loyalty
Liaise with various parties to get attractive offers to members
Perform UAT tests, to optimize CRM system and improve app UX with agency
Evaluate post CRM events/campaigns effectiveness
Assist to prepare CRM report & customer analysis


Bachelor Degree in Business Administration, Marketing or Computer Science related discipline
At least 3 years of experience in CRM or loyalty program
Analytical minded, sensitive to figures & logical
Self-motivated, independent with strong communication skill
Good command of both of English and Chinese
Retail marketing experience would be advantageous
Proficiency in PC applications e.g. social media platforms, MS Office and Chinese word-processing
Experience on Salesforce, Tableau or related system is preferable
We offer attractive remuneration package, training opportunity and excellent career opportunities to the right candidate. Interested parties please send resume with expect salary and availability to Human Resources Manager.

YATA Limited is an equal employer and welcome applications for all qualified candidates. Information provided will be treated in strict confidential and only be used for recruitment-related purposes.
Additional Information
Career Level
Entry Level
Years of Experience
3 years
Job Type
Full Time, Permanent
Job Functions
Marketing / Public Relations, Marketing - Marketing Communication, Digital Marketing
Company Overview

YATA is a reputable department store and supermarket operator with our flagship store in Shatin. We aim to bring exciting shopping experience to our customers through delivering quality products and dedicated services. The Company currently runs 12 branches across Hong Kong with over 1,100 employees.

About YATA

The name of YATA comes from the Japanese phrase “yatta”, which means “I made it”. This meaning, together with our logo of a smiling shopping bag, represents our business concept to provide one-stop shopping environment to customers with fine articles for daily use.

About YATA Supermarket

YATA Supermarket, From gourmet to culture, from food to trend, we not only bring the latest gourmet trend but the juicy, savory content of food across Japan and all over the world, Here at YATA Supermarket, a day is a good day with good food and good mood.

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