Computer Support Specialist/ IT Helpdesk Support/ IT Officer - 新宇環保集團有限公司 - Kowloon Bay

Job Highlights
Environmental Protection Industry
Friendly Working Culture
5 Day Work, Double Pay
Job Description


Document composition such as design specification, deployment guide, admin guide, user guide, etc.
In charge of daily operation and administration of ERP system.
Facilitating the enhancement and maintenance of ERP system and related hardware/equipment, including UAT testing, support, trouble-shoot and evaluation.
Design, configure and maintain for Hardware, Network, VM Machine, Backup Structure, UTM, Firewall, Router and Network Equipment such as L2/L3 Switch.
Design and configure Active Directory including the features of DHCP, DNS, WSUS, Group Policy, Permission and File Sharing.
Investigate, diagnose and solve hardware & software problems.
Troubleshoot technical issues over Windows and VM platforms.
End users support and ad-hoc assignments as per requested.


Degree holder in Computer Science, Information Systems and/or related disciplines.
Minimum 3 years’ experience in IT industry with at least 2 years relevant experience in network, infrastructure and VM platforms.
Knowledge in software design and development using .NET and/or other programming languages.
Familiar of database management system (e.g. MS SQL Server, MySQL).
2-3 years’ experience with Enterprise Resource Planning systems (ERP) and K3 ERP systems.
Experience in functional / technical architecture design of ERP or applications is an advantage.
Sound knowledge of networking protocols (e.g., IPSEC, VRRP, OSPF).
Solid understanding of the OSI or TCP/IP model.
Hands-on experience in firewalls with monitoring, network diagnostic and network analytics tools.
Strong knowledge and hands-on technical skills on MS AD, GPO, DNS, SCCM, Powershell, Hyper-V etc.
Experience with cloud platform/services (AWS, Azure, O365, etc) will be an advantage.
Team player, responsible, willing to learn, can work independently in fast-paced environment.
Good command of both written and spoken English, Mandarin and Cantonese.
‘Can do’ attitude and able to take new challenges.

We offer competitive remuneration package for suitable candidates. For interested parties, please click below to apply with your resume and expected salary.

All personal data collected will be used for recruitment purpose only and will be kept strictly confidential. Only short-listed candidates will be notified.

Additional Information
Career Level
Years of Experience
3 years
Job Type
Full Time, Permanent
Job Functions
Information Technology (IT), Support, Product Management / Business Analyst, Network & System
Company Overview




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