Client Data Management Support - 6 month contract - Euroclear Bank - Wan Chai

Job Highlights
Well organized/detail oriented
Maintain SharePoint on a regular basis
Maintain Salesforce cases
Job Description

The Commercial Division is responsible for new business generation, business growth and client loyalty & retention, through sales, relationship and account management and direct client support.

Client Data Management (CDM) is a dynamic team, in the Commercial support department, that is responsible for managing and safe-guarding client data (account opening, subscriptions to Services & Reports, PoA implementation support to Relationship and Account managers…) We aim to make the client experience easy and enjoyable through efficient and value added support to both external and internal clients.

Division

Our Commercial support department, Client Data Management, is looking for a candidate who would be interested in a temporary, but challenging position focusing on a specific set of tasks supporting our Asia Pacific team.

Your part of the deal

You will be responsible for but not limited to

Support Client Data Management member on all administrative related tasks
Maintain good records in Salesforce cases
Update Q&A in SharePoint on a regular basis
Assist on daily interactions with internal stakeholders
Manage the ‘address change’ request for clients
Manage the subscriptions to reports and services for clients
Support team/client events administrative related tasks

Your Profile

Well organized/detail oriented
Proactiveness
Open for changes
Quick learner
Team player
Client focused
Risk aware
Experience with Salesforce (or CRM system)
Good written and spoken English/Cantonese/Mandarin
Our part of the deal

We offer

An opportunity to view the Euroclear business from a Commercial perspective working within a dynamic team
A chance to learn new skills
Additional Information
Job Type
Full Time, Temporary, Contract
Job Functions
Banking / Finance, Others
Company Overview
Euroclear Bank
Euroclear is the pre-eminent provider of post-trade services. For more than 60 years, we have worked in partnership with the biggest names in Finance and Banking.
We help you to be more successful by making it easier for you to settle domestic and cross-border securities transactions and safekeep your investments. We also help you manage the risks and exposures arising from your transactions.
The assets we hold for you are valued at €25.2 trillion. The total value of securities transactions settled for you by the Euroclear group is over €570 trillion per annum. Our multi-lingual, highly trained team of professionals based in Europe, Asia, the Middle East and the Americas are committed to providing personalised support.

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