Assistant Guest Relations Officer (Serviced Apartment) - Kennedy Town - Royal Elite Service Company Limited - Hong Kong

Job Highlights
Shift duty is required
Form 5 or above
At least 1 year of customer service experience
Job Description

Job Responsibilities:

Monitor and perform day to day operation
Liaise with other department and outside contractors to ensure excellent service delivery
Able to handle both guest complaints and enquiries in a courteous and efficient manner

Job Requirements:

Form 5 or above
At least 1 year’s customer service experience, preferably in hospitality, tourism, hotel or related service industry
Experience in the operations of serviced apartments/residences will be an advantage
Service-oriented, mature, independent and able to work under pressure
Good communication and interpersonal skills
Good command of both written and spoken English & Chinese
Computer literate in Ms Word, Excel and Chinese Word Processing
Shift duty is required

Candidates with more experience will be considered for the position of Guest Relations Officer.

We provide attractive remuneration package and fringe benefits for the right candidate. Interested parties please send detailed resume with current & expected salaries via “Apply Now” or send in your application through the Careers section in our Corporate Website:

Royal Elite is an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.

Additional Information
Career Level
Entry Level
School Certificate
Years of Experience
1 year
Job Type
Full Time, Part Time, Permanent, Contract
Job Functions
Sales, CS & Business Devpt, Customer Service - Supervisor / Officer, Hospitality / F & B, Hospitality / Hotel Services, Property / Real Estate, Property Management
Company Overview

Being a subsidiary of Sun Hung Kai Properties Ltd., Royal Elite is a prestigious property management company specializes in management of high-class properties in Hong Kong.

To cope with our rapid business expansion, we are looking for high caliber professionals to join our team. For more information, please visit one of our affiliated companies website at

For other currently open positions, interested parties please submit your application to

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