Assistant Facilities Manager / Facilities Manager - Jones Lang LaSalle Ltd - Central

Job Highlights
Facilities Management
Property Management
Event Management
Job Description

Assistant Facilities Manager / Facilities Manager

Duties and responsibilities:

In Charge of the Venue and managing the team
Act as the primary point of contact between the Contractor and Venue Operation Team and Commercial Department on all matters relating to venue operations and facilities management serves on a day-to-day basis through the Contract period
Responsible for managing and report the performance of all provided service
Ensure all buildings facilities systems and machinery are in good condition and performing at their highest standard
Monitor and liaise with the relevant Authorities and manage utility companies including hard and soft skills to deliver services on time and closely monitor quality control an progress of works
Deliver excellent service on-site to meet the Authority’s expectations and provide operational activities / events interface for the facilities management and technical support
Manage day to day operation including repair and maintenance, procurement, accounting & budgeting related issue and room booking etc.
Work in conjunction with the local / regional client to develop a Strategic business plan for the delivery of the services
Ensure Standard and Emergency Operating Procedures and Inventory records for all services are up to date
Supervision of repair and maintenance works, assist in coordination of churn activity
Project management of small renovation or refurbishment projects including defects rectification
The single point of Management Control for FM and Engineering operations in the client sites - day to day client liaison and relationship management
Monthly/quarterly/annual reporting for the clients.
Accountable for the service delivery to meet contractual obligations of Jones Lang LaSalle
Experience in company relocation and renovation projects
Supervise and liaise with external vendors in respect of regular communications and ad-hoc work, and respond to issues that arise.
Monitor invoices received are accurate and payment is on time.
Manages specifications, problems/issues, performance and administration.
Engages with internal stakeholders to gain feedback refer performance and quality of service delivery.
Intervenes, analyzes, manages and resolves business conflicts between the company and the vendors / suppliers.
Implementing procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements.
Provide superior customer service to client’s through all Facility functions
Routinely inspect all areas to ensure performance measures are being maintained and proactively self report the problems of facilities
Attend weekly meetings with the Authority and other meetings requested by the Authority’s Representative
Provide 24/7 emergency call support and site attendance, if required
Able to track and update on the financial budget


Degree or above in Facilities Management and / or property Management ro equivalent
Holder of relevant professional qualifications in Housing/ Property Managerment such as MHKIH, MCIH, MRICS, HKIS, RPHM, or equivalent
Minimum 10 years of Facilities Management experience, with a minimum of 5 years in manager grade of Facilities Management Operations in venues of a scale equivalent to the Venue
Excellent people skills and ability to interact with a wide range of client staff and demands
Strong PC literacy and proven ability to manage daily activities using various systems including MS excel and powerpoint.
Demonstrated experience with continuous improvement initiatives and saving mindset highly desirable
Good knowledge of Hong Kong Building / Property Management regulations and Ordinances
Demonstrated experience in client reporting and preparation of reports required.
Fluent spoken and written English is a must

Application Method:

Applicants not invited for interviews within 4 weeks may consider their applications unsuccessful.

Information provided will be kept for 12 months and we will contact you if there are potential openings in the future.

Additional Information
Career Level
Years of Experience
8 years
Job Type
Full Time, Permanent
Job Functions
Admin & HR, Administration / Operation Manager, Property / Real Estate, Property Management, Others
Company Overview
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion, operations in over 80 countries and a global workforce of over 91,000 as of December 31, 2020. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit

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